Shipping policy

At Infinity Store Co., we are committed to delivering your order safely and on time. Please read our Shipping Policy below.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • Once your order has been shipped, you will receive a tracking number via email or SMS.

Delivery Time

Estimated delivery time:

  • Metro Cities: 2–4 Business Days
  • Other Cities & Towns: 3–5 Business Days
  • Remote Areas: 5–7 Business Days

Delivery times are estimates and may vary due to weather conditions, courier delays, or other unforeseen circumstances.

Shipping Charges

  • Free Shipping on all orders across India.
  • No hidden shipping charges.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) on eligible orders across most serviceable locations in India.

Order Tracking

After your order has been dispatched, you will receive a tracking ID to monitor the shipment status through our courier partner.

Delivery Attempts

Our courier partner will make 3 delivery attempts. If the order remains undelivered due to incorrect address, unavailable recipient, or refusal to accept delivery, the shipment may be returned to us.

Address Accuracy

Customers are responsible for providing accurate shipping details, including:

  • Full Name
  • Complete Delivery Address
  • Landmark (if applicable)
  • Correct Mobile Number
  • PIN Code

Incorrect or incomplete information may result in delivery delays or failed deliveries.

Damaged Package

If you receive a package that appears damaged or tampered with:

  • Take clear photos before opening the package.
  • Contact us immediately at support@infitystore.store.
  • If the product inside is damaged or incorrect, we will assist you according to our Return & Refund Policy.

Shipping Restrictions

Currently, Infinity Store Co. ships only within India.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Infinity Store Co.

📧 Email: support@infitystore.store

Thank you for shopping with Infinity Store Co. We appreciate your trust and strive to deliver every order quickly, securely, and with the highest level of service.